QuickBooks Error 15102 (When downloading Payroll & QuickBooks Desktop Update)

QuickBooks Payroll Error Code 15102

When you try to update your QuickBooks desktop or download payroll updates, the QuickBooks Error 15102 might occur. QuickBooks is a sophisticated program built to fulfill numerous company requirements, including payroll processing. Errors are fairly prevalent if using the app, and most of the errors come while upgrading the program and its features. QuickBooks, however, advises users to follow the suggested approach to prevent such mistakes, and then when the suggestions are neglected, QuickBooks become exposed to errors. One such mistake that we are going to examine in this post is QuickBooks Error 15102, which would be a payroll update error that happens when a user attempts to download or install the newest payroll updates for full instructions, follow the complete article till the conclusion.

What Is QuickBooks Payroll Error Code 15102?

In order to successfully execute the QuickBooks Payroll update, certain system resources are required, including properly functional internet access, WindowsImage of Windows icon png Administrator Rights, plus accessibility to the refresh file download location. If any of the needed components fail to work properly, QuickBooks will generate errors. The following message may appear in QuickBooks if you experience payroll update problem 15102: “Error 15102: Failed to reset update. We’ve compiled a comprehensive list of all the factors that might lead to QuickBooks displaying error number 15102.

What is Responsible for the QuickBooks Error Code 15102?

Following are the different ways which cause 😕 QuickBooks Payroll Error Code 15102.

  • Whenever the sharing download option is enabled and the needed download link is not available.
  • Another possibility is that you’re using QuickBooks in a terminal services environment in multi-user mode, which is another possibility.
  • You aren’t running the most current edition of the Quickbooks application.
  • While not running the programme as an administrator or logging in as a Windows Image of Windows icon pngadministrator, you may have problems.

What are the Ways to Fix QuickBooks Payroll Error Code 15102?

Before you begin investigating the error, double-check that you have a current QuickBooks Payroll membership and that the QuickBooks Desktop client has been updated to the most recent version available.

Step 1: QuickBooks Single User Mode to be turned on in order to work properly.

Accounting software such as QuickBooks Desktop and payroll can only be updated while QuickBooks is operating in a single-user mode. To fix the problem, follow the steps outlined below to convert QuickBooks to single-user mode.

  • If you really are using QuickBooks in Multi-User mode, you must first log out all of the users on your network before you can continue.
  • QuickBooks should be opened on the Workstation that is having issues during the upgrade.
  • Under the File🗄️ menu, choose Change to Single User from the drop-down list.
  • Update QuickBooks Payroll a second time if necessary.

Step 2: Check to Ensure That Mapped Computer Files are Accurate Before Continuing.

If the shared download option is enabled, QuickBooks will attempt to store the changes to the shared location; however, if the shared location is unavailable or not accessible at the time of the attempt, you will get error 15102 as a result. Continue with the procedures below and check to see whether the shared download site is still accessible to preserve the updates that have been downloaded.

  • When you press the F2 key, you will be taken to the product specifications window. Then, after you’ve discovered the mapping location route, make a note of the information.
  • Now go to the help menu and choose the Update QuickBooks option.
  • Then, to ensure the information in the solutions that allow it is right, choose the settings⚙️ tab from the drop-down menu.
  • If you are sharing a download of a CD or DVD, please make sure that the disc corresponds to the drive specified in the Item data window on your computer.
  • As a result, if you have QuickBooks Desktop installed and you have shared downloads turned off.
  •  Now, make sure that the directory in the download location is identical to the directory in the QuickBooks Desktop installation directory.
  • If you don’t identify the place, you must change its location.
  • In case YES is selected for shared download, replace YES with NO and hit the “Save” button.
  • Replace the word NO with the word YES. If NO is selected for shared download, save the file 🗄️by clicking on it.
  • Close the tab by clicking on it.
  • Now, download the most recent tax table once again.

Step 3: In the Event that the Proper Download Location is Found, Remap the Disc to a new Letter:

  • Close the QuickBooks company file🗄️ on your computer.
  • Now Create a new Drive Letter on your drive and map it to it.
  • By moving forward to the mapped disc, you may access the corporate file🗄️.
  • Update Quickbooks may be found under Help click on Update Quickbooks.
  • Select the Options tab from the drop-down menu.
  • With the aid of the settings⚙️ tab, you may restart the shared download if it has been stopped before.
  • Check to see that the download location is utilizing the newly mapped-drive letter and that it is working properly. 
  • Select Save at this point.
  • After that, close the application.

Step 4: Using QuickBooks Desktop as an Administrator is Highly Recommended.

  • Right-click on the QuickBooks Icon to bring up the context menu.
  • Select “Run As Administrator” from the drop-down menu.
  • Select That once User account control (UAC) invites you to execute the programme, click on Continue.
  • QuickBooks users now have an easy way to reset.


Hopefully, you found the information in the previous post about QuickBooks Payroll Error Code 15102. For assistance, you should call the hotline if you have any questions or find any issues🕵️‍♀️ while following the instructions. A member💁  of our staff is available to assist you in resolving any challenges or concerns. Please contact us at any time. This means that your contact has been acknowledged, and the team will react to you as quickly as they are in a position to do so.


Why is it important to fix errors like QuickBooks Payroll Error Code 15102?

It is important to fix the errors because it helps the software to work smoothly without creating any further problems while working on it. That’s why it is important to fix the errors.

How to run as Administrator in QuickBooks Payroll Error Code 15102?