Sage Backup Error

Sage Backup Error

Are you stuck with these popup messages while working with Sage 50?

  • Unable to open a file for backing it up.
  • Backup failed
  • Restore Failed.
  • Backup encountered a problem while backing up file.
  • Unable to Restore backup.
  • The file already exists. Replace existing files.
  • Unable to locate the file to the address.

If yes, then you don’t need to worry about it at all. These are the back error messages and are very easy to resolve. Today, in this blog we are going to provide you with a complete guide on why these backup error messages occur and what are the causes behind these errors.

What are the Reasons Behind Sage 50 Being Unable to Create or Restore a Backup?

The reasons behind Sage 50 being unable to create or restore a backup are as follow:

  • Since backup files are made in the SAJ folder, the not responding error is commonly caused by the SAJ folder being too large while generating a backup.
  • When backups are saved in the SAJ, each consecutive backup overwrites the preceding one, leading the backup to expand in size exponentially.
  • The backup fails to owe to an anti-virus crash, which causes the program to lock up even further.
  • The data has been sent to the server, and the Connection Manager on the workstation has been switched off.

What are the Resolutions to fix Sage 50 Unable to Create or Restore a Backup?

There are many ways to resolve Sage 50 Unable to Create or Restore a Backup. The method to resolve this error are mentioned below.

Method 1: The file size is too large owing to a backup in the working folder (.SAJ)

Follow the steps if The file size is too large owing to a backup in the working folder (.SAJ).

  • Firstly, Sage 50 should be closed.
  • To open Windows Explorer, hold down the Windows key and then press the letter E on your keyboard.
  • Then go to the location of your data file.
  • Locate the.SAJ folder for the company files and double-click it to open its contents after the data file has been opened.
  • Now if the.SAJ folder contains backups, move the backup folder to a location other than the.SAJ folder.
  • Look in the basic and My SQL folders inside the.SAJ folder to see whether there are any backups.
  • Finally, try backing up your company file again.

Method 2: When Attempting to Restore a Backup Created Using the Winzip Program, the Restore Failed.

When attempting to restore a backup created using the Winzip program, the restore failed, follow the steps below:

  • To begin, uninstall Winzip, which turned the backup into a cab file.
  • Then if the restoration fails with the same warning, the backup data may be incomplete.
  • Now try doing it with a different backup.
  • Finally, If you need Winzip, you’ll need to reinstall Sage 50.

Method 3: You Lack the Required Permissions to Backup your data:

If you don’t have the necessary permissions to back up your data, follow the steps mentioned below:

  • First, look for the Sage 50 Accounting icon on your computer’s desktop and click it.
  • Once it’s open right-click and select the Run As Administrator option.
  • Then, when creating a backup now, select restore from backup.
  • Now simply follow the on-screen directions to complete the operation.
  • Once it’s done, it checks to determine if your machine has a restricted version of Sage 50 installed.
  • Finally, Remove Sage 50 from your computer and reinstall it with administrator rights, ensuring sure that any antivirus software is turned off.

Method 4: Backup the file to a USB flash drive.

To directly backup to a USB flash drive, follow the steps mentioned below:

  • First, launch Sage 50 on your PC.
  • Now, in Sage 50’s backup window, start the backup.
  • Then, instead of using the USB flash drive, move the backup folder to another folder on your desktop or C: disc.
  • Press the OK button once you’ve decided to change the driver.
  • Finally, check to see if the error has been resolved or if it still exists.

Method 5: You’re backing up your files on Windows 8, and they’re saved in the restricted program files folder:

If backup files are saved in the restricted program files folder, follow these steps:

  • First, open Sage 50 and start the backup procedure.
  • Once you’re in the Backup Window, change the backup location from C: Program files to C: Program files a folder on the desktop or in the C: drive.
  • Now change the backup location from C: Program filesxxx to a folder on the C: disc, or backup after selecting the Ok button after the location is specified.
  • Finally, double-check that your error has been resolved.

How to Generate a Backup in Order to fix the Sage 50 Unable to Create Error

To resolve, make a backup of your file. Follow these procedures to resolve the Sage 50 Unable to Create issue:

  • First, you should log in to the firm for which you wish to create a backup.
  • For Sage 50 Premium or Quantum, make sure you’re in the single-user mode under administrator.
  • Now go to the File option, and then to Backup.
  • Then go to the toolbar at your Home screen to find the Backup icon.
  • Now give the name of the file you wish to save in the Sage 50 Accounting Backup box.
  • Then, choose a backup storage location.
  • Once you choose the location for your backup, now select the directory in which you want to save the backup.
  • Now the default for future backups is taken from the path of the most recent backup file.
  • You should only replace an existing backup if you’re positive it’s what you want.
  • Finally, click the OK option to start with the backup process.

How to Repair the Sage 50 Restore a Backup Problem by Restoring a Backup

To address the Sage 50 Restore backup problem, restore a backup by following the procedures below:

  • After running Sage 50, go to File, then Restore.
  • Now choose Browse and go to the location of your backup file (.PTB file).
  • Continue to the following step once you’ve completed the previous one.
  • Then, from the drop-down option, choose Open.
  • Select the restoration technique you wish to employ after you’ve opened the program:
  • The company’s current data should be replaced.
  • A New Company (No existing data will be overwritten.)
  • Then, on the next screen, hit the Next button.
  • Select the appropriate restoration options:
  • Forms that may be customized.
  • Information about business.
  • Internet-based transactions.
  • Intelligence Gathering Reports.
  • When you’ve completed selecting the restorations, click Next.
  • Click Finish after you’ve double-checked your restoration options.
  • Finally, once the restoration is complete, the company file will reopen.

Last Words

Sage 50, like other software’s, you might experience assistance errors from time to time and unable to Create or Restore a Backup in Sage 50 is a common error. Now that you have a complete guide on Sage Backup Error, you will be able to resolve the error with the above-mentioned methods. However, if you still get stuck with the error or have any queries you can reach out to our Sage customer helpdesk for quick and easy assistance.


What are the Benefits of Backing up your Sage 50 data files?

The Sage 50 format will be used to back up your company’s data files and bespoke forms in this way. Your Sage 50 backup can be saved to a network drive or another data storage device. It’s critical to regularly back up your company’s data files in case information is lost or corrupted.

How do I overcome the Sage 50 Unable to Create or Restore a Backup issue caused by Windows compatibility issues?

When should you back up your Sage data?

When do you need to get your Sage backup restored?