Sage 50 US Activation Service Interruption

Sage 50 US Activation Service Interruption

After installation when you try to activate the Sage 50 program it might create some activation barriers like error: “There was a problem activating. Please try again later” or “unable to find the activation button for a manual activation”. The below article will help you in troubleshooting Sage 50 US Activation service interruptions.

What are the Significant Reasons for Sage 50 Activation Problems?

Several factors lead to Sage 50 activating challenges. Some of them are below:

  • Damaged or corrupted data path files
  • System data in windows has been set incorrectly
  • Damaged installation of pervasive database manager
  • Firewall programs or Anti-virus blocks the activation process

Also Read: Sage 50 Activation Error

How to Rectify Sage 50 US Activation Service Interruption?

Different methods available to fix the error, some frequently used resolutions are mentioned below:

Method 1- Fix the Anti-virus Software Blocking Issue, you Require to Follow the Below Instructions:

  • The initial step you have to perform is to disable the entire link with the antivirus program or firewall
  • After that start the activation process to proceed without any error

Method 2- Resolve the Data Path file issue:

For fixing the data path error you have to locate the data path from inside Sage. To do this, here are the steps:

  • Open your Sage 50-U.S. Edition
  • After this give a click on the File button and then choose Open Company
  • Now drag the box corner to display the full directory
  • The directory, minus the truncated company name spell signifies the data path
  • Find the XML file and check it
  • Restart the Sage 50

Method 3- Basic Troubleshooting Steps After Fixing Data File and Program Path:

  • Initially check that all the users have closed their Sage 50-US Edition
  • Search to the data path on the system with data
  • Now give a new name to the below files by adding the “old” word in the file name front:
  • Entitlements.xml
  • SoftwareInstallations.xml
  • Options.dat
  • Any *.PTL files
  • Any *.LCK files
  • ClientInfo.xml
  • Now open the Sage program
  • Choose button named Activate online now
  • Check the application has been activated by selecting the Help button, hit About Sage 50 Accounting
  • Make sure there listed customer ID and serial number
  • If still the error persists then try the manual method to activate the program

Method 4- Use the Manual Method for Sage Activation:

Step 1- Create an Activation file

Follow the instructions:

  • Open the Sage 50
  • Choose Help button
  • Give a click on Sage 50 Activation, Licensing, and Subscription buttons / Subscription updates
  • Now hit Activate manually
  • Choose the Manual option if updating the subscription
  • Hit OK
  • Give a click on the button which says I need to start the process from the beginning
  • Select Next button
  • Write the desired company details
  • Hit Next option
  • The company information gets compiled into one file named ActivationRequest.arq
  • Save the file to an external media like a USB Drive
  • Hit Next button

Step 2- Email Activation File:

  • Take the ActivationRequest.arq file from the external media to a system for sending and receiving email
  • Now generate a new email and then connect the ActivationRequest.arq file on the external media to the email address [email protected]
  • You will get an email reply within 2-5 minutes
  • Copy the file named Sage50Activation.sma to a USB Drive
  • Delete the external media device and return it to the system with Sage 50

Step 3- Start Product Activation:

  • Insert the media with Sage50Activation.sma file on the system with Sage 50
  • Now open the Sage 50 program
  • Hit Help button
  • Choose options Sage 50 Activation, licensing and subscription
  • Give a click on the option which says Manually
  • Choose checkbox named I have the activation file that was emailed to me from Sage
  • Select Next button
  • Hit Browse option and then search for the Sage50Activation.sma file
  • After selecting the file give a hit on the option named Activate
  • Click the OK button to start the activation procedure.

Wrapping Up

Here the above write-up came to an end. Try all the mentioned methods to resolve the issue if you still experience the same error then get back to the Sage 50 professional team. Taking assistance from the experts is a great saver!


How do I fix the Wrong data path in the ini file?

  • Check the data path
  • Search for the INI file
  • Now open the suitable PeachtreeXXX.ini file
  • Check the third paragraph and search DATAPATH=
  • Edit the content next to = for the right data path
  • Choose the File button and then give a click on the Save tab
  • Close the file
  • Open Sage 50
  • Give a click on File and then select Open Company
  • Check the company appears in the list

How Would I Search the Version in the Registry?

  • First of all press the Windows +R button altogether
  • It will display box
  • Write RegEdit and then choose the OK button
  • Browse HKEY_CURRENT_USER\Software\Peachtree\Version\XX\Open History\ view the company location

How do I Fix the Wrong Data Path Location?

  • Search the company folder
  • Move the company file to a right data path
  • Search for data path & program path
  • Open the Sage 50 and choose File
  • Give a click on Open Company
  • Check the company appears in the list