Resolve Activation Error in Sage 50 after Hardware Update

Activation Error in Sage 50 after Hardware Update

By now, we all must know that Sage 50 accounting software is one of the preferred software by small and mid-size business owners. It helps in completing finance and accounting-related tasks in a business in a simpler manner and saves manual effort and time and also reduces the chances of error. The software is user-friendly and will be able to cater to all your small business-related accounting or finance needs.

As we know, we have to keep updating the Sage 50 accounting software and our system OS as well from time to time to take the benefit of new functionalities and upgraded features. And sometimes as it happens, when we update the system hardware, we come across the activation-related error i.e., Sage 50 Activation Error after the hardware update.

In the case of a hardware update, it generally happens that your current upgraded system configuration is not compatible with the Sage 50 version you are using. So, you will have to update Sage 50 software to the latest version to meet the compatibility of your system configuration. But before that let us look at the details of the hardware or system requirement that is actually compatible with the Sage 50 latest version i.e., 2020.

  1. For a multi-user environment, you need to have operating system server R2, SP1, 2012, 2016, and 2019 client-server networks. You will be required to have windows 7, 8, 8.1, and 10 for the peer-to-peer network.
  2. A processer speed of 2.4 GHz with Intel core i3 or higher processing unit.
  3. 4 GM RAM system space is required for single-user mode and 8GB and more is required for multi-user mode.
  4. 1 GB to 2 GB disk space is required for installation purposes.
  5. Minimum 10 Mbps to 25Mbps internet speed is required.

After understanding the system requirement, let us now look into the ways to deal with activation issues after hardware update.

Causes behind Sage 50 Activation Issues After a Hardware Update

  1. The data path files get damaged.
  2. The activation is getting blocked by firewalls or antivirus.
  3. Windows system date is incorrect or installation failure of windows system date.
  4. Hidden or damaged options. Dat.

Ways to Troubleshoot the Activation Issues in Sage 50 Accounting Software

Option 1. Activating the Sage 50 accounting software on the server. You can try activating the Sage 50 on the server, but if it is already activated on the server, you can move to other troubleshooting options.

Option 2. If your Firewall or antivirus is blocking activation, you can either change the setting of the firewall or disable it at the time of installation.

Option 3. You need to ensure that your computer is able to ping the server computer, you can check this by validating the IP address that is returned by the ping matches with the IPV4 address on the server.

Option 4: You need to ensure that both your system and server system are using the same version of Sage 50.

  • For this, you need to go to Help > Sage 50 Activating licensing and subscription options on the computer with a lower version and click on OK.
  • After that enter a new serial number, in case you do not know the new serial number click on help.
  • After the above step, the Sage 50 will close and re-open on your computer.
  • And you can validate by opening Sage 50, whether it is activated or not.

Option 5. You can check whether date file paths are correct or not by searching the data path and rename and move the files to a new folder.

Now when we have an understanding of various ways to resolve the activation error in Sage 50 accounting software, let us look into the collation of frequently asked questions from users’ end, it will help you in gathering more clarity on different related sub-topics.


Hope the article caters to your queries and meets your expectation, but in case you feel that you need further help, please do not hesitate a bit in dialling the toll-free number . Sage 50 accounting software help executives are available 24×7 and will certainly help you out.


Why I am unable to open the Sage 50 program files?

The reasons behind this can be that your Software is running in the compatibility mode, or files are installed in the incorrect folder or drive path, the network drive is not connected or some of the files are missing or damaged.

What are the steps to set up a Sage account?

You need to visit the Sage website and click on sign in then My sage and create a Sage log in. After that enter your name, email id, and password. After you receive an email for a password, activate the log-in by clicking on the link provided in the email.

I am unable to connect to Sage data service, what can I do?

For resolving this issue, you need to first uninstall the Sage data service from the programs and features from the server computer and reinstall it.

How can I get my Sage drive back online?

First, you need to ensure that your main site is switched on and after that refresh the Sage drive by clicking on Tools > Sage drive > click lock Sage drive and then refresh Sage drive.

Can you let me know the steps to restart or stop the Sage data service?

For this purpose, press Windows + R on your system’s keyboard> enter services. msc > after that right-click on Sage 50 Account service. And start or stop the Sage data service as required.

What are the steps to copy a company in Sage 50?

You need to go to the Sage fixed assets and click on File > company utilities > copy company. After that, select the company to be copied from the ‘from’ box and from the ‘to’ box select the database for the company that you want it to be copied into. And lastly, click on copy.